This Privacy Policy describes how Ay Tasarim LLC (3606 Enterprise Ave, Suite 200, Naples, FL 34104, USA) ("AllonLab", "we", "us") collects, uses, and protects your personal information when you use AllonLab.com.
Information We Collect
- Account information — name, email, and password when you register.
- Profile information — bio, location, and professional details you provide.
- Transaction data — orders, payments, and communications between buyers and sellers.
- Usage data — pages visited, features used, device, and browser information.
- Anonymized Files — CAD files, scans, or photos (e.g., STL, PLY) you upload for orders. Note: As per our Terms of Service, users are strictly prohibited from uploading files containing Protected Health Information (PHI). We collect and process only fully anonymized data.
How We Use Your Information
- To provide, operate, and improve our marketplace services.
- To process transactions and send related notifications.
- To communicate with you about your account, orders, and platform updates.
- To prevent fraud, enforce our Terms of Service, and ensure platform security.
- To comply with applicable legal and financial obligations.
Information Sharing
We do not sell your personal information. We share information only as necessary to operate the platform — for example, sharing buyer/seller display names and order details to fulfill contracts, or sharing financial data securely with our payment processors (e.g., Stripe) to facilitate transactions.
Data Security & Retention
We use industry-standard security measures, including encryption and secure servers, to protect your data. Order-related files are retained only for as long as necessary to fulfill the order and handle any immediate disputes, after which they may be securely deleted. However, no method of transmission over the internet is 100% secure.
Your Rights
- Access and correct your personal information via account settings.
- Request the deletion of your account and associated personal data.
- Opt out of marketing communications at any time.
Cookies
We use cookies to maintain your session, remember preferences, and analyze site usage. You can control cookies through your browser settings.
Contact
For privacy-related questions, please get in touch with us via our contact page or email us at support@allonlab.com.