The following terms (these “Payment Terms”) govern payments you make or receive through www.allonlab.com (the “Site”), operated by Ay Tasarim LLC (478 SW 12th Ave, Deerfield Beach, FL 33442, USA)

Please read these Payment Terms carefully before making or receiving payments through the Site. By making or receiving payments through the Site, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Payment Terms. These Terms are supplemental to AllonLab’s General Terms of Service as applicable (collectively, the “Terms of Service”).

Key Terms

Capitalized terms used but not defined herein shall have the respective meanings given to them in the Terms of Service

AllonLab Balance is the aggregated amount of your Revenue as a Seller and/or returned payments from canceled orders as a Buyer and/or your AllonLab Business Balance.

Payment Services Provider(s) are service providers that provide payment services to Buyers and Sellers in connection with the AllonLab platform, including with respect to collection of funds from Buyers in connection with purchases, remittance and withdrawal of funds to Sellers and the holding of funds in connection with AllonLab Balances.

Revenue is the money that Sellers earn from completed orders and can either withdraw or use to purchase on AllonLab, subject to these Terms. 

Receiving Payments

General 

  • Each Djob you sell and successfully complete, accredits your account with revenue equal to 90% of the purchase amount.
  • AllonLab accredits Sellers once an order is completed. See the “Orders” section in the Terms of Service for a definition of a completed order.
  • If an order is canceled (for any reason), the funds paid will be returned to the Buyer’s AllonLab Balance. 
  • Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction.
  • AllonLab partners with Payment Services Providers for purposes of collecting payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with AllonLab Balances. All payments services in connection with the withdrawal of funds on the AllonLab platform are performed by AllonLab’s Payment Services Providers.

Withdrawing Revenues

  • To withdraw your revenue, you must have an account with at least one of AllonLab’s Payment Service Providers for the withdrawal methods listed below. All funds eligible for Withdrawal will be held on your behalf at an account with AllonLab’s Payment Services Provider.  All payment services, including withdrawal services, will be provided by AllonLab’s Payment Services Provider.
  • Your AllonLab profile can be associated with only one account from each AllonLab withdrawal method. A Payment Service Provider withdrawal account can be associated with only one AllonLab profile.
  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 7 days after the order is marked as complete.
  • Sellers may withdraw their revenues using one of AllonLab’s withdrawal options (see Withdrawal Section below regarding payment terms). To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process.
  • For security concerns, AllonLab may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by other users, or associating multiple AllonLab accounts to a single withdrawal provider.
  • Withdrawals can only be made in the amount available to you.
  • Withdrawals can be made after your income exceeds $50.
  • Withdrawal fees vary depending on the withdrawal method.
  • Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has begun.
  • Sellers can only withdraw Revenues in US$.

Withdrawal Methods

  • Withdraw to your PayPal Account – US$0 Fee*. For a list of PayPal services by country click here.
  • Local Bank Transfer (LBT) – US$3 per transfer*. For more information, see Pricing and Fees. Available worldwide.

* Additional fees may apply.

Purchasing

General

  • Buyers pay AllonLab to create an order from a Seller’s Djob using the Order Now button. AllonLab partners with Payment Services Providers for purposes of collecting all payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with AllonLab Balances. All payments services in connection with the collection of funds on the AllonLab platform are performed by AllonLab’s Payment Services Providers.
  • AllonLab serves as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by AllonLab (or its Payment Services Provider, as applicable), and AllonLab (via its Payment Service Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Payment Terms. In the event that AllonLab (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against AllonLab and not the Buyer directly.
  • Service fees are added at the time of purchase where you can review and accept the total amount requested to pay. These fees cover administrative fees. Service fees are 2% of the purchase amount.
  • Your existing AllonLab Balance will be automatically applied to your next purchase.
  • You may not offer Sellers to pay, or make payment using any method other than through the AllonLab.com site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support here.
  • You agree to receive invoices and/or payment receipts from AllonLab in electronic form as PDF documents, by email or through the Site.
  • To protect against fraud, unauthorized transactions (such as money laundering), claims, or other liabilities, payment information in connection with withdrawals is collected by either AllonLab or AllonLab’s Payment Services Providers. Payment Services Providers may also collect such other information as necessary for the purpose of processing withdrawal payments.  AllonLab is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider. Please see our Privacy Policy for more information here.
  • By using any payment method and/or providing payment details for making purchases on AllonLab, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on AllonLab; and (d) such actions do not violate any applicable law.

AllonLab Credits

In certain instances, AllonLab may offer you credits (“AllonLab Credits” or “Credits”), either for promotional purposes or otherwise, to be used for purchasing Djobs and/or other services offered on the Site. Your available Credit balance will appear in your account. Your valid AllonLab Credits will be automatically applied to your next purchase and can be viewed in your order summary after you place the order. Unless stated otherwise, AllonLab Credits expire following three months from their receipt. AllonLab Credits serve only as an incentive to use AllonLab, and, therefore, are not redeemable for cash, have no cash value and are nonrefundable. Once used, AllonLab Credits may not be returned to your account even if your Order gets canceled. AllonLab Credits may be subject to additional conditions and restrictions as will be disclosed to You upon receipt of the Credits. Credits may be voided in the event of fraud, misuse, or violation of these Terms. AllonLab reserves the right to modify or cancel the AllonLab Credits program at any time. If you or AllonLab deactivate or suspend your AllonLab account, any unused AllonLab Credits in your account will be forfeited.

Promo Codes

From time to time we may offer you promo codes for purchasing Djobs and/or other services offered on the Site, on special discounts. Promo Codes are valid only for purchases on AllonLab and are subject to different time limitations and will expire after their predefined term. To exercise your promo code, simply enter the code on the checkout page. If you fail to do so, your purchase will not be eligible for the discount. Promo codes are limited to one use per user and may not be used or combined with any other promotion. Promo Codes do not apply to AllonLab Credits. Promo codes may be subject to additional conditions and restrictions as will be disclosed to you upon receipt of the promo codes. Promo codes may be voided in the event of fraud, misuse, or violation of the Terms of Service. AllonLab reserves the right to modify or cancel promo codes at any time.

Taxes

  • AllonLab may be required by applicable laws to charge users with indirect taxes (such as Sales Tax, VAT or GST) or to withhold taxes. Any amount AllonLab will be required to collect will be in addition to the purchase amount and any other fees payable by the Buyer, and any amount AllonLab will be required to withhold will be deducted from the Seller’s revenue, as required by applicable laws.
  • Indirect taxes are in addition to the price shown on the site, and in any event, any such taxes will always be displayed to the Buyer before payment. 
  • Users are responsible for paying any direct or indirect taxes, including any GST, VAT, or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction.

Disputes and Cancellations

We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact AllonLab’s Customer Support department for assistance here.

Basics

  • Order cancellations can be performed on AllonLab, when eligible, by Customer Support or through the Resolution Center per order.
  • Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation of these Payment Terms. Doing so may get your account temporarily or permanently disabled. Note: Once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
  • AllonLab, through its Payment Services Provider, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.
  • All transfer and assignment of intellectual property to the Buyer shall be subject to full payment and the delivery may not be used if payment is canceled for any reason.
  • If an order is canceled (for any reason), the funds paid will be returned to the Buyer’s AllonLab Balance.
  • Revisions to deliveries can be performed by Sellers based on the Seller’s Djob and customer care. Sellers may determine the amount of revisions they wish to offer, including no revisions.
  • Requests for revisions can be performed through the Order Page while the order is marked as Delivered.
  • Requesting to gain more services from Sellers beyond the agreed requirements by using the Request Revisions button is not allowed.

Order Cancellations

  • Eligibility for requests to AllonLab to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations of our Terms of Service, general misconduct, and improper usage of the AllonLab delivery system. See below for Order specific eligibility.
  • Completed orders (or, where applicable, completed milestones) may be canceled, upon review of our Customer Support team, up to 14 days after the order (or Milestone) is marked as complete. Please be advised that orders cannot be partially canceled (i.e. we can only cancel the entire order when it is justified).
  • In rare circumstances where we find it appropriate, our Customer Support team may cancel a completed order even after 14 days have passed from its completion. In such cases, the amounts paid for the canceled order will be returned to the Buyer’s AllonLab Balance and will be deducted from the Seller’s AllonLab Balance or, if there are no sufficient amounts in the Seller’s AllonLab Balance, from future revenues of such Seller.
  • Orders are not eligible to be canceled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the Djob Page. You may rate your experience with the Seller on the Order Page, including the overall level of service quality received.
  • Any non-permitted usage of AllonLab encountered during an Order, after being reviewed by our Customer Support team, may result in the order being canceled. This includes, but not limited to; harassment, unlawful behavior, or other violations of AllonLab’s Terms of Service.
  • AllonLab Customer Support will cancel orders based on, but not limited to, the following reasons:

Active orders (after requirements were submitted to the Seller and before the Seller delivers on AllonLab):

  1. The Seller is late and unresponsive for more than 24 hours while the order is marked as Late.
  2. Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
  3. Users supplied or included copyright/trademark infringing materials as part of their requirements or the Seller’s delivery.
  4. The user is no longer an active AllonLab user due to Terms of Service violations or closure of their account.

Delivered Orders (after the Seller clicks Deliver Now and before the order is marked as complete)

  1. The Seller uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service. Note: Multiple reported offenses will result in permanent suspension of your account.
  2. The Seller delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
  3. The Seller requests additional payments, on or off the AllonLab platform, by withholding the final delivery of services directly related to the agreed requirements.
  4. The Seller is withholding the final delivery of services for improved ratings.
  5. Users who abuse the Request Revisions button to gain more services from Sellers beyond the agreed requirements.
  6. Users who threaten to leave a damaging review to gain more services from the Seller not related to the agreed requirements.

Completed Orders (after the order is marked as complete and before the 14-day limitation)

  1. Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
  2. Users who did not purchase commercial use rights and are reported to have used the materials commercially. Note: Terms of Commercial use are found on the Seller’s Djob Page and cannot be retroactively included once the order is completed for over 14 days.

Chargebacks 

AllonLab reviews cases of payment provider chargebacks and disputes on behalf of Sellers. Although results vary per case due to each chargeback reason, we work hard on resolving disputes in the Seller’s favor. If the chargeback case allows, AllonLab (or one of AllonLab’s Payment Services Providers) will return parts or full revenue back to Sellers, otherwise the chargeback amount will be borne by the Seller. 

Refunds

  • AllonLab does not automatically refund payments made for canceled orders back to your payment provider. Funds from order cancellations are returned to the Buyer’s AllonLab Balance and are available for future purchases on AllonLab.
  • Deposit refunds (i.e. refunds directly to your payment provider) can be performed by our Customer Support team, based on the Order’s original payment amount and currency. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund, which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee.

General Terms

Modifications

  • AllonLab may make changes to these Payment Terms from time to time. When these changes are made, AllonLab will make a new copy of the terms available on this page.
  • You understand and agree that if you use AllonLab after the date on which the Payment Terms have changed, AllonLab will treat your use as acceptance of the updated Payment Terms.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER ALLONLAB NOR ANY PERSON ASSOCIATED WITH ALLONLAB MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

IN NO EVENT WILL ALLONLAB, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

IN ACCEPTING LIABILITY AS THE LIMITED AUTHORIZED PAYMENT COLLECTION AGENT OF SELLER, ALLONLAB AND ITS AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS OF SELLER.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.